Per engagement
Fixed fee for a scoped target list with a defined window (typically 4–12 weeks). Best for crisis response, review bombs, and targeted removal campaigns.
- Fixed fee
- Defined window
- Weekly reporting
- No auto-renewal
Reputation is rarely one problem — it's a stack of overlapping issues that each need a different tool. Below is the full breadth of what we do, with plain language about methods, timelines, and when each service is the right fit.
Not every piece of negative content is removable, but more is removable than most clients assume. The difference between success and wasted effort is knowing which route to take for which target. We run takedown workflows across review platforms, news sites, forums, blogs, people-search databases, and social media.
Methods. Platform-policy escalations, DMCA and copyright filings, defamation-framework submissions under US and EU law, GDPR right-to-be-forgotten requests, Google de-indexing under outdated-content and privacy policies, and direct editor or publisher negotiation for independent sites.
Typical targets. Review bombs on Google, Trustpilot, or Yelp; doxxing posts; defamatory forum threads; unauthorized photos or documents; outdated news that no longer reflects reality; personal data on broker sites; impersonation accounts. Platform-specific detail on news articles and press coverage, Reddit threads, YouTube videos, court records and mugshots, Ripoff Report and complaint sites, and Wikipedia articles and edit issues.
Timeline. Platform takedowns typically 3–21 days. DMCA 3–10 days. Publisher negotiations 2–8 weeks. Court-order work referred to legal partners.
Most negative content in branded search cannot come down because it is legitimate opinion, protected journalism, or hosted on platforms without a removal policy that fits. In those cases, the goal shifts from delete to displace — moving the unwanted results off the first and second pages of search by building stronger signals above them. This is the standard second act when a Reddit thread, a YouTube video, or a news article is staying where it is, and it is the default plan for negative Google search results that no removal policy reaches.
Methods. Anchor-asset publishing on client-owned domains, authority placements in tier-one and vertical publications, structured data and schema optimization, link-building through earned editorial coverage, content amplification through LinkedIn and executive thought-leadership, and profile consolidation across professional platforms.
What we don't do. No PBN links. No bot traffic. No fake reviews. Nothing that puts the client's domain at risk of Google penalties downstream. Every method would pass a manual Google review.
Timeline. Most suppression campaigns run 6–16 weeks for the initial push, with optional light maintenance afterward to hold the result.
Review platforms hold disproportionate power over buying decisions, and most brands handle them poorly — either ignoring reviews entirely or responding defensively when they come under fire. We run three parallel workstreams depending on the situation.
Response strategy. Frameworks for handling negative reviews publicly without escalating the dispute, with pre-approved response templates tailored to your brand voice and clear rules for when to engage versus when to stay silent.
Platform escalation. Many negative reviews violate platform terms — fake reviews, conflict-of-interest reviews, reviews from competitors, reviews that contain defamation or doxxing. We identify policy violations, file escalations with evidence, and track outcomes. The criteria differ by platform: see Google Reviews, Trustpilot, Yelp, and Glassdoor for what each will and will not remove.
Genuine feedback. Neutral review invitations without incentives, pressure or selection based on likely sentiment. Pair customer feedback with thoughtful responses and service improvements. No promised aggregate rating or recovery date.
A viral thread, leaked document, review bomb or hostile press cycle needs an assessment of the specific incident. Response timing and mobilisation are confirmed after the brief, scope and operator availability are reviewed.
Proposed engagement. The written scope defines the initial assessment, agreed actions, reporting cadence, review points and end of the engagement. Any containment or monitoring phase is agreed separately; there is no automatic 72-hour sprint or open-ended commitment.
Coordination. We work alongside PR firms, legal counsel, and internal comms teams. We do not replace those functions — we handle the pieces that need specialist execution (platform escalations, SERP work, monitoring, filings) while the client's broader team runs messaging, stakeholder comms, and strategy.
What to share. Describe the incident, affected public URLs, relevant dates and business impact. If a hostile upload gathering views is involved, include its public URL. Do not send sensitive case material until an appropriate transfer route is agreed.
Founders, executives, investors, and public figures need continuous reputation infrastructure, not one-off projects. We run monthly retainers that combine people-search opt-outs, active monitoring, rapid-response capacity, and positive-SEO work for the individual's personal brand.
Data broker removal. US-based data brokers aggregate personal information: home addresses, phone numbers, family members, financial estimates. Exposure assessment and broker-request support require authorization; covered brokers, request handling and follow-up checks are defined in the agreed scope. Full detail on scope, statutory deletion rights, and the repopulation cycle is on the data broker and people-search removal page.
Monitoring and alerts. Monitoring scope, supported sources, check frequency and notification channels are agreed for each engagement. Escalation and reporting arrangements are confirmed in the written scope.
Personal SEO. Owned assets that rank for the individual's name — professional website, LinkedIn optimization, thought-leadership content, speaking placements. The goal is that an executive's branded SERP tells their story, not someone else's.
The most durable reputation work is not paid placement — it is earned coverage in publications Google already trusts. We run digital PR as a SERP-moving discipline, not a vanity exercise. Every placement is scoped to rank for a specific branded query cluster and hold.
Placement tiers. Tier-1 business press (Forbes, Fortune, WSJ, FT), tier-2 verticals (industry trade publications), and high-authority niche (specific-topic outlets where genuine subject expertise matters more than breadth). We do not do paid-content mills.
Wikipedia. Wikipedia editing is a specialist skill — the platform's conflict-of-interest rules are strict, and badly-done edits get rolled back within hours and create bigger problems than they solve. We operate under full COI disclosure, follow Wikipedia's paid-editing guidelines, and handle only edits that can actually survive community review. What is realistically achievable — factual corrections, sourcing fixes, and the narrow cases where deletion is on the table — is set out on our page on correcting and deleting Wikipedia entries.
Fixed fee for a scoped target list with a defined window (typically 4–12 weeks). Best for crisis response, review bombs, and targeted removal campaigns.
Fixed monthly for ongoing SERP monitoring, rolling takedowns, and maintenance. Best for executive protection and continuous reputation infrastructure.
Fee-on-success for specific removable assets (certain review platforms, specific copyright cases). Best when the target is narrowly defined and outcome-binary.
Send us the brand or name, and we confirm scope and timing before returning a classified target list with a concrete recommendation of which services and which budget range actually fit your situation. No obligation, no sales pressure.
Request auditThe same framework we use in week-one of every engagement — how to classify your branded SERP, spot removable content, and prioritize what to fix first. Free PDF, no sales call.