Field notes from reputation work.
Long-form writing on how online reputation management actually works — removal mechanics, SERP suppression strategy, legal frameworks, and the operational details that determine whether an engagement succeeds or wastes the client's money.
Recent posts.
How to remove negative Google reviews (the honest guide)
Most guides on this topic are written by agencies trying to sell removal services. This one walks through every actual route available — platform policy, legal escalation, displacement — with realistic probability estimates for each.
The anatomy of a SERP suppression campaign
How displacement actually works when removal isn't possible. Four parallel work streams, realistic timelines, ethical boundaries, what firms promising "one week results" are actually selling you.
GDPR right to be forgotten — how Article 17 actually works
A practitioner's walkthrough of filing Article 17 requests that actually succeed. Qualifying conditions, Google vs publisher paths, realistic timelines, DPA escalation when requests are denied.
DMCA takedown process — how to file notices that actually succeed
Complete Section 512 walkthrough. What DMCA covers, the six required elements, filing to Google vs hosting platforms, counter-notices, when DMCA backfires and creates Streisand effect.
Review bomb crisis playbook — first 48 hours and recovery
Hour-by-hour incident response for coordinated review attacks. Evidence preservation, platform escalation paths, evidence packages that actually work, rating recovery over 30–60 days.
How to choose a reputation management firm — a buyer's checklist
Ten questions to ask any firm before signing, red flags that should end the conversation, and how to structure the evaluation itself. Written so using it properly gets you the right firm whether or not that's us.
Executive data-broker removal: a 12-month operational playbook
The forty-broker inventory, repopulation cycles, and what a twelve-month engagement actually looks like in operational terms. Written for executives, family offices, and HNW families evaluating professional opt-out work.
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